Authentication Migration
Scheduled Maintenance Report for EyeSpace
Completed
The scheduled maintenance has been completed.
Posted Jun 20, 2019 - 10:00 AEST
Update
EyeSpace Online (formerly EyeSpace Cloud Services) is now back online at https://cloud.eyespacelenses.com.

Users will receive a welcome email when their account is activated and they are able to log in.
Posted Jun 20, 2019 - 09:59 AEST
Update
EyeSpace Desktop is now back online. Orders can be placed as normal, and will be queued in the ordering system when it comes back online.
Posted Jun 20, 2019 - 09:20 AEST
Update
There is a delay in DNS settings propagation for the EyeSpace website (https://eyespacelenses.com), so this may take 24 hours to load for some users.
Posted Jun 19, 2019 - 16:01 AEST
Update
The EyeSpace website (https://eyespacelenses.com) and Online simulation (https://textbook.eyespacelenses.com) are back online.

The online ordering system is still under maintenance, and will now redirect to the status page for most users.
Posted Jun 19, 2019 - 15:53 AEST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jun 19, 2019 - 15:50 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 19, 2019 - 10:00 AEST
Scheduled
We will be deploying a major new version of our online platform, and completing migration of all practitioners to a new authentication service.

Passwords will no longer be required - instead, users will type in their email address and receive a one-time login code, valid for five minutes. This will protect against weak passwords, and enforce some security best practices such as not sharing user accounts.

We will be deploying a new version of our web application to handle these changes. This includes a new templating system, so you will notice some visual changes too.

Please allow up to 24 hours of downtime in total. This will include all EyeSpace services: EyeSpace Desktop software, EyeSpace Online (ECS), and the public EyeSpace Website.
Posted Jun 14, 2019 - 10:24 AEST
This scheduled maintenance affected: EyeSpace Online, EyeSpace Desktop, and Public Website.